Manages, customizes, and provides support for the Primo discovery layer including configuration of normalization rules, pipes for harvesting data and search engine customization. Troubleshoots problems with the Primo discovery layer including access and authentication issues, configuration issues, integration problems, performance issues. Serves as the primary interface between the Libraries and Ex Libris Support for resolving issues with Primo. Works with the Discovery Services advisory group to evaluate and optimize the current Primo discovery layer as well as to plan an implement expanded services and content. Guides version upgrades and testing of Primo to insure smooth change management of the Libraries’ discovery layer. Serves as the primary interface between the Libraries and IS&T around web site technology issues and changes.