Program Director
Project Audience

Susan Chun is a researcher and consultant to cultural heritage organizations. Her work focuses on publishing; information management and collections aggregation; intellectual property policy and open content initiatives; visualization; advanced search strategies; and multilingual content development and management. She has led a number of pioneering multi-institutional research and development projects in the museum and library community including Project Audience, an interdisciplinary collaboration of arts and culture organizations founded by the Andrew W. Mellon Foundation, and Steve: The Museum Social Tagging Project. She researches, writes, teaches, and lectures regularly on museum publishing, IP policy, open content initiatives, information management, cataloguing, digitization, search and access, and social software. She is currently living in Washington, D.C. and researching information visualization in museums as a Smithsonian Institution Fellow in Museum Practice.

Susan’s background in publishing includes work as an editor and publications manager at the Philadelphia Museum of Art, Alfred A. Knopf, and the Asia Society, as well as fifteen years’ employment at the Metropolitan Museum of Art, where she managed the museum’s scholarly publishing program, handled its co-edition and international publishing contracts, and negotiated a worldwide distribution deal with Yale University Press. As the Met’s first Senior Editor for New Media, she served as editorial advisor for the 2000 launch of, helped to create its award-winning Timeline of Art History, and managed the development of the museum’s earliest electronic publications. Later, as General Manager for Collections Information Planning in the Office of the Director, she was responsible for developing museum policy and strategy on intellectual property, asset management and archiving, digital imaging and licensing, cataloguing, and standards, and planned and managed Met Images, the museum’s first-ever digital asset management project.

WebWise Role: Facilitator